Delivery Information

Shipping Policy

At Blanca Bijoué, we want your shopping experience to feel seamless from checkout to delivery. Below you’ll find everything you need to know about how your order is processed and shipped.

Order Processing

  • Orders are typically dispatched within 24 Hours of being placed.

  • During statutory holidays, processing and dispatch times may take slightly longer.

  • Once your order has been processed, it will be handed over to our trusted shipping partners.

Delivery Times

  • Standard delivery usually takes 5–9 business days, depending on your location.

  • Tracking details will be provided via email once your order has been shipped.

We always strive to ensure your order arrives as quickly and smoothly as possible.

How to Place an Order

Ordering from Blanca Bijoué is quick and simple:

  1. Visit the product page of your chosen item and click “Add to Cart.”

  2. Select the correct variations (size, colour, etc.) and click “Proceed to Checkout.”

  3. Enter your details and delivery address, then click “Continue to Shipping.”

  4. Review your details — shipping is completely free on all orders. Click “Continue to Payment.”

  5. Choose your preferred payment method and click “Complete Order.”

Secure Payment Options

We accept several trusted payment methods, all protected with SSL encryption for complete peace of mind:

  • Credit Card / Mastercard

After selecting your payment method, you’ll be redirected to a secure page to finalise your purchase.

Order Cancellations

  • Orders may be cancelled within 1 hour of being placed.

  • After this window, your order will likely already be processed or dispatched, and we are unable to make changes or cancellations.

Shipping Costs

  • Free worldwide shipping on all orders.

  • No minimum spend required.

Our Approach to Shipping

We know how exciting it is to receive your jewellery, and we do everything we can to process and ship your order quickly.

To keep our prices fair and contribute to a more sustainable world, we operate a bulk shipping model — meaning we consolidate orders before dispatch. This allows us to reduce environmental impact while still offering complimentary shipping.

Rest assured, our team carefully manages every step to ensure your jewellery reaches you safely and as quickly as possible.

✨ Questions? Our customer support team is always happy to help. Reach out at support@Blancabijoue.com